Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out our contact or custom order forms
• Subscribe to our email newsletter
• Chat with us via Tidio or WhatsApp
• Upload reference images for custom orders

This may include your name, email address, custom requirements, and uploaded images.

2. How We Use Your Information

• To respond to your inquiries and process custom orders
• To send AI design previews and order updates
• To send marketing emails (only if you subscribe)
• To improve our website and services

3. Data Storage

Your data is stored securely with our service providers (Sanity CMS, Resend, Klaviyo). We retain order information for 2 years for customer service purposes.

4. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at hello@yaopulife.com for any privacy-related requests.

5. Cookies

We use essential cookies for website functionality and analytics cookies (with your consent) to understand how visitors use our site.